Frequently Asked Questions
I'm having a problem adding items to the shopping cart.
We use "sessions" to hold your items so you will not have to sign in each time you want to add an item to your cart. This means that you will need to have cookies enabled (Netscape) or at least session cookies enabled (Internet Explorer).
These "sessions" or temporary cookies will disappear as soon as you close the browser window or leave your browser idle for 20 minutes. They are only used during your time in our system to make sure that you are a member of our site and can not be saved by us or used in any way to contact you or find out information about you.
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I'm having a problem logging into my account information.
We use "sessions" to prevent members from having to sign in on every page. This means that you will need to have cookies enabled (Netscape) or at least session cookies enabled (Internet Explorer).
These "sessions" or temporary cookies will disappear as soon as you close the browser window or leave your browser idle for 20 minutes. They are only used during your time in our system to make sure that you are a member of our site and can not be saved by us or used in any way to contact you or find out information about you.
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When will I receive my delivery?
Most special orders take between 2 & 3 weeks.
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